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This VacationHouse
Destinations ("Privacy Policy")
covers the treatment of personally
identifiable information collected
by or submitted to VacationHouse
Destinations LLC, a Washington
state limited liability company
("we," "us," the Company or
"our"), including information
submitted via the Internet, by
telephone, mail or otherwise. The
Company understands and respects
your desire for privacy and will
make reasonable efforts to use
personal information in accordance
with this Privacy Policy. Because
this Privacy Policy addresses our
use of personally identifiable
information, we suggest that you
review this Privacy Policy.
Please note that to the extent any
portions of the following Privacy
Policy are inconsistent with
applicable law or regulations, or to
the extent you provide your express
consent for uses not specifically
described below, then such laws or
regulations, or your express
consent, will govern our use of your
personal information.
CONTACT INFORMATION
You may contact us at any address or
number that we have provided to you,
or, as a general matter, at the
following:
1700 Seventh Avenue
Suite 116, PMB 405
Seattle, WA 98101
1-888-813-4569 toll free
www.VacationHouseDestinations.com
INFORMATION COLLECTION
Information Collection - General
Generally, it is our policy not to
request or collect especially
sensitive personal information, such
as religious preferences, racial or
ethnic background or other similar
forms of data.
We collect personally identifiable
information that you provide to us
over the Internet (especially via
our websites, generally located
within our addresses under the
domain
www.vacationhousedestinations.com/
(our "Sites")), by email, regular
mail, or by phone, from third
parties that give your information
to us and through other legal means.
For the purposes set forth in
greater detail below, we may collect
information in any of the following
categories: your name, physical
address, email address, phone
numbers, date of birth, personal
interests, information regarding
your interest and use of our
services, your occupation,
background information relevant to
your applications (if you submit
any) and other information relevant
to responding to your inquiries and
providing services to our members
and business partners. If you are a
member or prospective member, we may
also collect personal information
about you or your family (e.g.,
names and ages of family members,
etc.) that will help us provide a
more complete membership experience.
If you are a Club member, we may
collect financial information from
you, such as credit card numbers,
billing addresses, expiration dates,
and etc., in order to facilitate the
billing and payment of your
accounts. If a third party provides
us your information, we generally
take reasonable steps to establish
that the third party had the
authority to provide such
information to us.
For information you submit to us, we
attempt to notify you which
categories of information are
required and which are optional. If
you do not wish to provide us
information that we request, then
you should not provide such
information. However, please be
aware that if you do not provide us
with certain information that we
require, then we may not be able to
respond to your requests, process
your applications, bill or pay you
in accordance with your proposed
contracts with us, or provide you
complete services. If you have any
concerns about the nature of the
information we collect, you may
contact us at the above address, or
as set forth below.
Certain Other Forms of Information
Collected on the Internet
Use Data
If you use our Sites, we may collect
non-personally identifiable
information about your use of the
Sites (such as IP addresses,
domains, browser type and version,
and operating system) ("Use Data").
Cookies
A cookie is a small file stored on a
user's computer that contains
information about the user. We may
use either session ID cookies and/or
persistent cookies. For the session
ID cookie, once a user closes the
browser, the cookie simply
terminates. A persistent cookie is a
small text file stored on a user's
hard drive for an extended period of
time. Persistent cookies can be
removed by following Internet
browser help file directions. By
showing how and when you use our
Sites, cookies help us see which
areas are popular and which are not
and help in targeting information
based on your interests. Cookies
also allow us to store the personal
preferences that you set during each
visit to our Sites, which in turn
allows us to speed up your future
activities at our Sites. Most
browsers are initially set to accept
cookies. You can set your browser to
notify you when you have received a
cookie, giving you the opportunity
to decide whether to accept it. You
have the option to reject our
cookies and still use our Sites, but
you may not be able to access or use
some of the features we offer on our
Sites (including certain
members-only functions and functions
with respect to our referral
programs).
Log Files
Like most standard website servers,
we use log files. This includes
internet protocol (IP) addresses,
browser type, internet service
provider (ISP), referring/exit
pages, platform type, date/time
stamp, and number of clicks.
Clear GIFs (Web Beacons/Web Bugs)
We employ a software technology
called clear GIFs (a.k.a. Web
Beacons/Web Bugs), which help us
better manage content on our Site by
informing us what content is
effective. Clear GIFs are tiny
graphics with a unique identifier,
similar in function to cookies, and
are used to track the online
movements of users. The main
difference between the two is that
clear GIFs are invisible on the page
and are much smaller, about the size
of the period at the end of this
sentence. In addition, we may use
clear GIFs in our HTML-based emails
to let us know which emails have
been opened by the recipients.
USE OF INFORMATION
Use to Fulfill Our Obligations and
Your Requests
We will use your personal
information to provide you with any
information you request from us,
including sales and marketing
materials, and to address any
communications that you may have
initiated or authorized.
We will also use your information to
fulfill our obligations to you
pursuant to any contracts or
agreements that you may enter into
with us, or in connection with any
of our programs, events or
promotions in which you register or
participate. As examples, please
consider: If you are a prospective
member, we use information you
submit in connection with your
application to process your
application (which may include a
background check), establish your
account and activate your
membership. If you are a member, we
use your information to provide you
services and administer your
account, including as necessary to
make travel arrangements and
reservations and to bill you. If you
are a participant in one of our
sales or marketing programs, we will
send you information relevant to
your participation, such as
marketing materials or announcements
about upcoming events related to the
program.
We may also use your information to
provide assistance or support with
respect to your use of our services
or Sites, to troubleshoot problems
and to resolve disputes that may
arise. Further, we may use your
information to improve our content,
advertising or services, or to
analyze trends or to customize the
display or format of our marketing
content or Sites.
From time to time, we may send you
information about our services and
offerings, and about certain
products and services of selected
third parties, in which we think you
may be interested.
We will not use your information or
send you information if you have
notified us of your preference not
to have your information so used, or
not to receive such information, or
when we are prohibited by law from
doing so.
Sharing of Information
For the purposes described above and
to the extent permitted by law and
regulations, we may share your
personal identification information
with the following categories of
entities:
Third parties that perform
information processing on our
behalf, such as companies that
manage our membership-wide emails,
that conduct surveys for member
satisfaction, that perform
background checks, that help us send
information regarding companies,
products or services in which we
believe you may be interested, or
that provide analyses of use of our
services or Sites.
Third parties that perform on our
behalf, or that help us perform, our
contractual obligations to you.
Our corporate affiliates and other
entities that operate websites for
VacationHouse Destinations
In response to a request by law
enforcement or other governmental
personnel or court order or
subpoena; if we are under a legal
obligation to do so; to protect the
integrity of our company if we
believe that a user has committed
unlawful or otherwise harmful acts;
to protect our interests in
connection with a legal proceeding;
in emergency situations to protect
health or safety; if we believe such
disclosure is in your vital
interest; or if we obtained your
information from public sources.
On rare occasions, third parties
with whom we have advertising or
promotional relationships (provided
that we are not otherwise restricted
from making such disclosures).
In connection with any merger or
consolidation with, or sale of
substantially all of our assets to,
an affiliated entity or third party,
provided that such party agrees to
comply with our Privacy Policy or
you are given a choice if such party
would like to use such information
in a manner materially different
from that disclosed in our Privacy
Policy.
Use of Use Data and other
Internet-Based Information
We use aggregated (i.e.,
non-personally identifiable) Use
Data for purposes of site
administration and to compile
information about usage of our Sites
and services. We may share
aggregated information (which does
not contain your personally
identifiable information) with third
parties, such as advertisers and
marketing partners.
We may combine personally
identifiable information with Use
Data to help us serve you better in
connection with your use of our
services or Sites, and to respond to
your requests for technical
assistance (e.g., we may record
which web browser you use in order
to help respond to your questions
with difficulties using our Sites).
SECURITY
We have taken appropriate technical
and organizational measures to help
prevent unauthorized access,
maintain data security, and to make
proper use of the information that
we collect; however, no transmission
of data over the Internet is
guaranteed to be completely secure
and we cannot guarantee the security
of any information you provide to
us. For example, third parties may
unlawfully intercept or access
transmissions or private
communications. Therefore, although
we use industry standard practices
to protect your privacy, we do not
promise or guarantee, and you should
not expect, that your personally
identifiable information or
communications with us will always
remain private.
MODIFYING OR DELETING PERSONAL
INFORMATION
We intend to keep your information
accurate and up to date. You have
the opportunity to review and
correct any of your information that
we may have, or to restrict the uses
we make of your information.
In order to review or correct your
information that we have on file,
please take the following steps:
Contact us via email at info@vacationhousedsestinations.com
Give us your name and email
address, together with any
information that might help us more
effectively serve or communicate
with you
Let us know how we can help you -
if you would like to review your
information, etc.
Let us know the most convenient
way for us to communicate with you
(email, phone, etc.)
If you request that certain
information be amended, we will use
reasonable efforts to accommodate
your request in a timely manner. If
you are a member or otherwise have
established a contractual
relationship with us, there is
certain information that we must
maintain in order to properly
service your account. We retain
certain information in our sole
discretion that we need to process
your information in order to fulfill
your requests and our contracts with
you, to maintain our records in
accordance with industry practices,
to resolve disputes, to troubleshoot
problems, to enforce this Privacy
Policy, or for other valid business
reasons; it is not our policy to
retain more information for longer
than is necessary. Please note that
we will not remove your
non-personally identifiable Use Data
from our aggregated files.
Furthermore, please be aware that
even if you request that your
information be removed from our
systems, such information may never
be completely removed due to
technical and legal constraints,
including backup and disaster
recovery systems, as well as the
need to keep some information to
track and record your requests.
NOTIFICATION OF CHANGES TO THIS
PRIVACY POLICY
We may, at our sole discretion,
revise this Privacy Policy at any
time in a manner consistent with
applicable law and regulations. When
we revise this Privacy Policy, we
will incorporate the revisions into
this Privacy Policy and will revise
the "last updated" date at the top
of this web page. Please check this
Privacy Policy periodically for the
most current version of our Privacy
Policy to confirm your continued
agreement with its terms, which will
be inferred by your continued
association with us following any
such modifications.
MINORS
Our Sites and services are not
directed toward individuals under
eighteen years old ("Minors") nor do
we knowingly collect information
from Minors.
LINKS
Our Sites may contain links to other
sites. Please be aware that we are
not responsible for the privacy
practices of such other sites. We
encourage our users to be aware when
they leave our Site and to read the
privacy statements of each and every
website that collects personally
identifiable information.
Effective date of this policy:
September 16, 2006.
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